Software Archive
Read-only legacy content
17061 토론

Can not install app on android 6

Ivan_M_1
초급자
707 조회수

I build android app in IntelXDK but can not install it on android 6.
I get installation screen but can not press "install " button.
It works perfect on android 5.
Under build settings target android API I put 23.

Can you help me with this?

0 포인트
5 응답
John_H_Intel2
직원
707 조회수

Can you send me a private message with the APK that you are trying to install so I can try it on an Android 6 device?

What device are you installing on?

0 포인트
Ivan_M_1
초급자
707 조회수

Just send you private message

0 포인트
John_H_Intel2
직원
707 조회수

Downloaded your apk and installed it via ADB tools. It installed without a problem.

How are you trying to install it? OTA email link?

Can you send a screenshot of the screen you get stuck on as well as detailed steps as to what you are clicking on?

Can you create a new blank app, build that, and see if that installs without any modifications from you?

0 포인트
Ivan_M_1
초급자
707 조회수

Everything is ok.
Client had blue light filter installed on phone and that was issue :-(

Thank you for the support

0 포인트
John_H_Intel2
직원
707 조회수

Thanks for the update!

0 포인트
응답