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F200 Still does not work...

Thibaut_L_1
Beginner
‎02-23-2016 01:56 AM
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Hello,

It's been 4 months I received a F200 camera and it never worked.
I opened a topic that has never been a conclusive answer despite the many investigations made. (https://software.intel.com/en-us/forums/realsense/topic/597868)
I am convinced that it's a HW problem...

What i'm supposed to do to get it worked ? If this is really a hardware problem. Could you send me a new one?

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Xusheng_L_Intel
Employee
‎02-23-2016 02:36 PM
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I have talked with my colleague and we will solve your issue. Please check your email for detail instruction. Thanks!

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