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How to change users on a user license of Parallel Studio

John_P_10
Beginner
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We had a person leave the organization and we want to recycle his license for someone else.  We purchased a number of XE2013 Parallel Studio for FORTRAN licenses last year and I am worried we are closing in on expiration.  I hope this means we can still obtain license files, but I am not sure what the actual process is for switching them.  We had the new developer try and he was bounced around to over 6 people and spent many hours on the phone trying to accomplish this.

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