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License transfer help needed - License activation error mesages

resbuyers
Beginner
723 Views
We purchased the Fortran Composer license (Intel Visual Fortran Composer XE for Windows* with IMSL*) for one user in my company a bit more than a year ago, he might not have used his company domain to register this software. By the end of the the first year of use, the license got renewed and was transfered to another user in my company, now the second user is having error messages when she tried to active the renewed license.

Any help would be appreciated.

Thank you.
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5 Replies
Hubert_H_Intel
Employee
723 Views

Could you please tell me the serial number or if not known the 8-digits number after theSN=SMSA in the license file?
I made this thread private so that we can deal with confidential data.
Regards, Hubert.

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resbuyers
Beginner
723 Views
Hubert,

Have you got a chance to check on the serial number that I provided?

Thank you.
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Hubert_H_Intel
Employee
723 Views
Sorry, missed the notification of your update of the thread. Will check as soon as possible. Hubert.
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resbuyers
Beginner
723 Views

Thank you.

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resbuyers
Beginner
723 Views
Many thanks. Hubert

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