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Hello,
I need a copy of my license file, but my support for Visual Fortran has expired. I was told to post here to get a copy so I can re-install the software (computer crashed and need complete re-installation). Please help!
Please see the below email correspondence for more info:
Support for serial# C4BB-********* expired in April 2013. Since support has expired by more than 12 months, the customer cannot longer renew support but would have to purchase a new license to receive the latest version with access to Intel Premier Support for technical assistance.
The software license is perpetual so your customer can continue using the software. Remote services, however, are not available for expired licenses. This means that customers need to use the license file instead of the serial# for installation.
Customers without a support contract can get support only via Intel’s User forum. If your customer is not able to submit the request through his Intel registration account, kindly ask him to ask for a copy of his license file through the User forum. He should not include his serial#. He will be asked for it offline.
Let me know if you have any additional questions.
Thank you!
Diana Quaranta
SHI International
Inside Account Manager
Office: 732-537-7160
Fax: 732-868-6115
- Tags:
- Development Tools
- Intel® License Manager for FLEXlm*
- Intel® Software Development Products Registration Center
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Hi Diana,
I removed the serial number from your post, for security reasons. I'm resending the license file to the person who registered this serail number. I'll let you know his email via a private message right now.
Thanks.
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Feilong,
The person you sent the license file no longer works for this company. In fact the email should have bounced back as the address is no longer valid. Could you please send it to myself instead (perhaps the name associated with the serial number needs to be changed to myself)?
Thanks,
Ken
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In a related request, I would like to transfer the license associated with the above serial number to myself as the new owner (the previous owner left the company). Thanks ---
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License transfer completed.
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Thank you.
Should I be able to see the software when I log into my account (Intel Profile Center) at https://signin.intel.com/login?target=https://ssl.intel.com/ipc-app/default.aspx

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