I have a single user license for Intel® Parallel Studio XE Composer Edition for Fortran Windows and it is installed on 2 systems. I need to install on a new system (it is ok if I have to uninstall on the other systems). When I go to the Manage License site there is no Activate Serial Number button to enter the MAC address for the new system. Can you help?
Your SN type doesn't require pre-activation. Thus you can install on a third system by providing your SN during installation. Note, you have name-user license, and according to our EULA it can only be installed on systems that are for your own use.
Does this answer your question?
Intel Developer Support
A copy of the same license file should work. You're on the honor system to use the additional installations yourself. MAC address requirements don't apply to named single user license.
If you need the license file for the installation you can download it or mail it to yourself via Intel Registration Center. See: https://software.intel.com/en-us/faq/licensing#license-management
As said, per your SN type a single license file will work on all your systems. However, to abide by our EULA you should only install it on up to 3 systems for your own use.
I tried this and it still did not install. The splash screen appears, the files are copied to the install folder, and then the splash screen disappears and the install program closes. No error message. Maybe it is not a license issue. Any suggestions?
Can you please zip the installation log files and attach them to this ticket, in a private message if you wish. They can be found under: https://software.intel.com/en-us/articles/where-can-i-find-the-installation-log-files
I'm working on getting the file for you. I only have the setup log file as the install does not run. I did notice that the workstation has two other Intel apps installed (Intel Visual Fortran Compiler Professional Edition 11.1.072 Update 9 for Windows and Intel Math Kernel Library 10-.2 update 7 for Windows OS). Is it possible they could be preventing Parallel Studio XE Composer from installing?
It is possible that there are old license files on your system and thus when attempting to install the old license files are encountered first. I will suggest the following: