Problemas para logar no software

[Emerson_A_]

olá boa tarde amigos,

Bom instalei o Intel XDK na minha máquina e não estou conseguindo fazendo login no software. Está dando erro de senha, mais no site da Intel loga normalmente.
Como resolver isso?

[PaulF_IntelCorp]

Are you on a network that uses a firewall or proxy server, especially a proxy server that requires a password?

Can you try this from another network?

[Robson_S_2]

Firewall

I tried other rede no success.

What if I format the computer and network settings ?

[PaulF_IntelCorp]

I don't understand your last post, sorry. Please provide more details about what you are asking.

[Robson_S_2]

Good Nigth

I am using firewall.

I tried another network but not connected

I formatted my computer and the login window appeared different from the previous but dont not connects yet

I'm using Linux Ubuntu

[Robson_S_2]

images
 

[PaulF_IntelCorp]

That new login screen you saw was the XDK asking you to create an account. Given that you have a firewall, my guess is that the XDK is having trouble figuring out how to get past the firewall. You might need to enable the XDK through your firewall. The application is named "nw.exe" that needs to get through the firewall.

[Robson_S_2]

Yes. create a New Account ( Left) or login ( Right)

But my firewall is off !

[Robson_S_2]

I am using linux


nw.exe the application runs on Linux ?

I deactivated my firewall and STILL logon window does not appear

[PaulF_IntelCorp]

Since you are running on Linux, you might have a proxy or certificate problem. Sorry, I thought you were on Windows, so "nw.exe" would be the name of the application on a Windows machine, obviously, that is not the name of the app on a Linux machine (it is nw). What version of Linux are you using? We only validate against Ubuntu Linux, not all versions of Linux will work.

I managed to duplicate the problem on my Ubuntu 13.10 Linux VM and spoke with one of the backend engineers who provided me with a test for you to perform on your Linux system. There is an issue with some comodo certificates not being present on some Linux machines. This may be the cause of the problem (this was the problem on my machine).

Make sure the XDK is not running and do the following at a bash prompt (or equivalent):

• sudo find / -name xdk.sh
• cd to the directory containing the xdk.sh file located in the step above
• create the following shell script in that same directory and name it "nw.sh" (you may have to use sudo to create the file, depending on where and how your XDK was installed)

#!/bin/sh
cur_dir="$( cd "$( dirname "$0" )" && pwd )"
LD_LIBRARY_PATH="${cur_dir}:${cur_dir}/bin/libwi:$LD_LIBRARY_PATH" "${cur_dir}/bin/nw"

• sudo chmod +x nw.sh
• sudo ./nw.sh
• in the NODE WEBKIT "browser" window that appears, type "https://signin.intel.com" into the URL bar (without quotes)
• check to see if there is an error message in your bash (terminal window), for example, something like this:

[8003:0713/094831:ERROR:nss_ocsp.cc(618)] No URLRequestContext for NSS HTTP handler. host: crt.comodoca.com
[8003:0713/094831:ERROR:cert_verify_proc_nss.cc(880)] CERT_PKIXVerifyCert for signin.intel.com failed err=-8179

• if you see such a message, referencing a certificate failure, then your system is having trouble signing in because there is a comodo certificate that is missing from your machine, and the signin cannot proceed

Let me know if this is what you are seeing and I can provide you with a workaround, that should allow your system to login.

[Robson_S_2]

Hello

I'm using Linux - Ubuntu 14.04 LTS

What if I install an older version of Linux ?

[PaulF_IntelCorp]

Please run the test I outlined in the prior post. That will help us to determine the nature of the problem. Moving to an older version of Linux will probably not help and will take much longer than running the test.

[Xavi_V_]

Hi Paul, 

I have this same problem, on ubuntu 12.04.4 LTS

This is what I see on the terminal after launching nw.sh and going to https://signin.intel.com :

[10188:1029/080734:INFO:CONSOLE(0)] "The specified value ':)' does not conform to the required format, 'yyyy-MM-dd'.", source: https://signin.intel.com/ (0)
[10188:1029/080734:INFO:CONSOLE(0)] "The specified value ':)' does not conform to the required format, 'yyyy-MM-dd'.", source: https://signin.intel.com/ (0)

[Xavi_V_]

But when I visit https://sfederation.intel.com/

I see:

[25883:1029/154242:ERROR:cert_verify_proc_nss.cc(880)] CERT_PKIXVerifyCert for sfederation.intel.com failed err=-8080

[PaulF_IntelCorp]

I've forwarded your observations to the engineer who is trying to resolve this issue. Thanks for that feedback.

[Regis_O_]

Estou tendo o mesmo problema.

Ao abrir o Intel XDK fala para fazer o login e da o seguinte erro.

A página da web em https://signin.intel.com/?appid=515&TYPE=33554433&REALMOID=06-900bfa3b-39d4-4f49-95b0-099aaaf63c20&GUID=&SMAUTHREASON=0&METHOD=GET&SMAGENTNAME=9IyroXSoMF7kVVITXzYzIESBjH6eFkyv3kC3z6rcWCrL6oJOa3iddh8NL5Fe3ago&TARGET=$SM$HTTPS%3a%2f%2fsfederation%2eintel%2ecom%2ffederation%2fXDK_App_Center%2easp%3ftCulture%3den-US pode estar temporariamente indisponível ou pode ter sido movida permanentemente para um novo endereço da web.

No site eu consigo fazer o login normalmente.

Uso Windows e esta desativado o firewall e anti-virus.

Alguém resolveu esse problema ?

Obrigado.

[PaulF_IntelCorp]

Regis > https://software.intel.com/en-us/forums/intel-xdk/topic/720758#comment-1900352 <