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Gabriel_M_2
Beginner
110 Views

"Invalid Serial Number" on transferred "Intel® Parallel Studio XE Composer Edition for C++ Windows"

I just had a license for "Intel® Parallel Studio XE Composer Edition for C++ Windows" transferred to me by a coworker. I received a few emails from Intel, including one with a license key. I used it for the installation of the latest 2015 update (the serial number/license was active for the build date for that version) for the program in question, and the installer completed without issues. Opening the license manager reveals that all of the products installed are not activated. When I try to use the serial product emailed to me by Intel, I receive the error: "Invalid Serial Number." Please advise.

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3 Replies
Soflen_S_Intel
Employee
110 Views

Hi,

Please send me a mail with your serial number.

I can check it for you.

My E-mail: soflen.shih@intel.com

Best regards,

Soflen

Gabriel_M_2
Beginner
110 Views

Alright, I have sent you the email as requested. Waiting for further instructions.

Light_Intel
Moderator
110 Views

This issue has been resolved in a private communication. If you have a similar question please start a new thread to ensure your issue is being addressed in a timely manner.

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