- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Windows10 x64 - Intel(R) Rapid Storage Technology 17.2.0.1009 - Intel Driver and Support Assistant 19.7.30.2.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
After updating Intel Driver & Support Assistant to version 19.8.34.6, the problem disappeared. The issue can be considered resolved. Thanks for the help and participation.
Link Copied
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Hello IPolo,
Thank you for posting on the Intel® communities.
Our support is only provided in English. To better assist you, we use a translation tool.
Could you please run the Intel® System Support Utility for Windows* and share the results with me? You will find the tool at the following link.
Esteban Ch.
Intel Customer Support Technician
A Contingent Worker at Intel
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Hello IPolo,
Thank you for your response,
Could you please update the Intel® Rapid Storage Technology (Intel® RST) to the latest version (17.5.2.1024)?
Once you have updated, let me know if the issue persists.
Esteban Ch.
Intel Customer Support Technician
A Contingent Worker at Intel
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
I understand that I do not have Intel® Optane™ support. Therefore, when you install version 17.5.2.1024 the program does not start, the RST icon in the notification area disappears. At the same time, the DSA believes that everything is normal.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Hello IPolo,
Thank you for your response,
Let me inform you that Intel® Driver & Support Assistant (Intel® DSA) has been designed for Intel® products such as Intel® NUCs, Intel® Compute Sticks and Intel® Compute cards.
You should be using an updater software provided by Lenovo; also, if the Intel® RST version 15.9.8.1050 is working fine on your computer then there is no need to update it to the latest version as the Intel® DSA is suggesting.
Esteban Ch.
Intel Customer Support Technician
A Contingent Worker at Intel
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
I wrote earlier that is installed on your system the Intel(R) RST 17.2.0.1009, but Intel DSA defines it as version 15.9.8.1050. That's my question!
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Hello IPolo,
Could you please provide us with a screenshot of the Intel® DSA where it says that you have installed another version and you have to update? Also, could you please provide us with the Intel®RST report? If you do not know how to look for the Intel® RST report please check the following link.
Esteban Ch.
Intel Customer Support Technician
A Contingent Worker at Intel
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
After updating Intel Driver & Support Assistant to version 19.8.34.6, the problem disappeared. The issue can be considered resolved. Thanks for the help and participation.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Hello IPolo,
I'm glad to hear that your issue got resolved with the latest update of the Intel® Driver & Support Assistant (19.8.34.6).
We will close this inquiry; but, if you need further assistance, please post a new question.
Esteban Ch.
Intel Customer Support Technician
A Contingent Worker at Intel
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Yes, the problem has been solved. Close this inquiry. Thank you.
![](/skins/images/C4F7392A5C68ACA60290C9576F107044/responsive_peak/images/icon_anonymous_message.png)
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page