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How to Enable Wi-Fi 6E/ 6GHz Band Using Intel® Wi-Fi 6E AX210 (Gig+)
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您的系统需要立即重新引导

伟屠
Beginner
1,254 Views

使用英特尔驱动程序和支持助理,安装的时候出现该提示,无法更新安装。只能去下载目录找到安装程序手动安装

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1 Solution
idata
Community Manager
245 Views

Hello,

 

 

Thanks for using our online communities. We are posting our response in English, since this is the language supported in the forums. Using the online translator we understand you are trying to update the driver of your Intel® Dual Band Wireless-AC 3160, but the process is not completing successfully.

 

 

In this type of case we recommend to perform a manual update, in stead of using Intel® Driver & Support Assistant or other automated process. Please try the following:

 

 

- Download https://downloadcenter.intel.com/download/27849/Wireless-Intel-PROSet-Wireless-Software-and-Drivers-... Intel® PROSet/Wireless Software and Drivers for Windows® 10, version 20.60.0 and save it to your PC.

 

- Follow the steps for a https://www.intel.com/content/www/us/en/support/articles/000022173/network-and-i-o/wireless-networki... Clean Installation of Wireless Drivers.

 

 

Please let us know if the wireless driver installs successfully after this. Additionally, we are forwarding your feedback about the Support Assistant to the team in charge.

 

 

Regards,

 

Jonathan B.

View solution in original post

3 Replies
idata
Community Manager
246 Views

Hello,

 

 

Thanks for using our online communities. We are posting our response in English, since this is the language supported in the forums. Using the online translator we understand you are trying to update the driver of your Intel® Dual Band Wireless-AC 3160, but the process is not completing successfully.

 

 

In this type of case we recommend to perform a manual update, in stead of using Intel® Driver & Support Assistant or other automated process. Please try the following:

 

 

- Download https://downloadcenter.intel.com/download/27849/Wireless-Intel-PROSet-Wireless-Software-and-Drivers-... Intel® PROSet/Wireless Software and Drivers for Windows® 10, version 20.60.0 and save it to your PC.

 

- Follow the steps for a https://www.intel.com/content/www/us/en/support/articles/000022173/network-and-i-o/wireless-networki... Clean Installation of Wireless Drivers.

 

 

Please let us know if the wireless driver installs successfully after this. Additionally, we are forwarding your feedback about the Support Assistant to the team in charge.

 

 

Regards,

 

Jonathan B.

View solution in original post

伟屠
Beginner
245 Views

我已经在C盘目录下找到已下载的2个安装文件并手动安装成功了。

idata
Community Manager
245 Views

Hello,

 

 

We are glad to know you were able to install the driver. Feel free to contact us if you have any additional questions.

 

 

Regards,

 

Jonathan B.
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