Wireless
Participate in insightful discussions regarding issues related to Intel® Wireless Adapters and technologies
Announcements
All support for Intel NUC 7 - 13 systems has transitioned to ASUS. Read latest update.
7315 Discussions

您的系统需要立即重新引导

伟屠
Beginner
1,793 Views

使用英特尔驱动程序和支持助理,安装的时候出现该提示,无法更新安装。只能去下载目录找到安装程序手动安装

0 Kudos
1 Solution
idata
Employee
784 Views

Hello,

 

 

Thanks for using our online communities. We are posting our response in English, since this is the language supported in the forums. Using the online translator we understand you are trying to update the driver of your Intel® Dual Band Wireless-AC 3160, but the process is not completing successfully.

 

 

In this type of case we recommend to perform a manual update, in stead of using Intel® Driver & Support Assistant or other automated process. Please try the following:

 

 

- Download https://downloadcenter.intel.com/download/27849/Wireless-Intel-PROSet-Wireless-Software-and-Drivers-for-Windows-10?product=75442 Intel® PROSet/Wireless Software and Drivers for Windows® 10, version 20.60.0 and save it to your PC.

 

- Follow the steps for a https://www.intel.com/content/www/us/en/support/articles/000022173/network-and-i-o/wireless-networking.html Clean Installation of Wireless Drivers.

 

 

Please let us know if the wireless driver installs successfully after this. Additionally, we are forwarding your feedback about the Support Assistant to the team in charge.

 

 

Regards,

 

Jonathan B.

View solution in original post

0 Kudos
3 Replies
idata
Employee
785 Views

Hello,

 

 

Thanks for using our online communities. We are posting our response in English, since this is the language supported in the forums. Using the online translator we understand you are trying to update the driver of your Intel® Dual Band Wireless-AC 3160, but the process is not completing successfully.

 

 

In this type of case we recommend to perform a manual update, in stead of using Intel® Driver & Support Assistant or other automated process. Please try the following:

 

 

- Download https://downloadcenter.intel.com/download/27849/Wireless-Intel-PROSet-Wireless-Software-and-Drivers-for-Windows-10?product=75442 Intel® PROSet/Wireless Software and Drivers for Windows® 10, version 20.60.0 and save it to your PC.

 

- Follow the steps for a https://www.intel.com/content/www/us/en/support/articles/000022173/network-and-i-o/wireless-networking.html Clean Installation of Wireless Drivers.

 

 

Please let us know if the wireless driver installs successfully after this. Additionally, we are forwarding your feedback about the Support Assistant to the team in charge.

 

 

Regards,

 

Jonathan B.
0 Kudos
伟屠
Beginner
784 Views

我已经在C盘目录下找到已下载的2个安装文件并手动安装成功了。

0 Kudos
idata
Employee
784 Views

Hello,

 

 

We are glad to know you were able to install the driver. Feel free to contact us if you have any additional questions.

 

 

Regards,

 

Jonathan B.
0 Kudos
Reply