无线网卡AX200NGW无法使用

[Yan199]

Intel无线网卡无法使用，在设备管理器里显示：未知USB设备（设备描述符请求失败）

打开这个设备的属性，报错代码是：

由于该设备有问题，Windows 已将其停止。 (代码 43)

请求 USB 设备描述符失败。

我的无线网卡型号是：AX200NGW

这个网卡是华硕B460 Pro WIFI主板自带的WiFi设备

造成无法使用的原因是：更换CPU和显卡后无法使用WiFi设备

原CPU是i510400，新的CPU是i7 10700

原显卡是影驰1660 3G  新显卡是英伟达2660s 8G

更换上面两个设备后无法使用网络设备，只能使用有线网络

[RamyerM_Intel]

Hello Yan199, 

请注意，我们只能用英语为您提供支持。我们使用网络翻译工具来翻译此回复，因此可能存在一些不准确的翻译。

Thank you for posting in the communities. I do want to make sure we are on the same page. Would you be able to share with us the SSU logs with of your current setup as well as a screenshot of the code 43 that you encountered. Are there any changes that you have made before this issue occurred? Is this product working before as well? I will be waiting for your reply. 

Ramyer M. 

Intel Customer Support Technician 

[RamyerM_Intel]

Hello Yan199, 

I am just following up regarding my previous post. Feel free to share with us this information. 

Ramyer M. 

Intel Customer Support Technician 

[RamyerM_Intel]

Hello Yan199, 

I hope you are doing well. As we have not heard a response in the past few days, we will proceed in closing this case. Should you need assistance in the future, please submit a new question as this thread will no longer be monitored.

Ramyer M. 

Intel Customer Support Technician