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After I updated my notebook, both Wi-Fi and Bluetooth drivers are not working.
I used the /intel-driver-support-assistant.html for updating drivers, but not fixed.
Attached is SSU Scan Information, and problem information.
Thanks for your help!
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Hello archieZH,
Thank you for posting on the Intel® communities.
In order to better assist you, please provide the following information:
- Model of Intel wireless adapter in your system.
- Is this the original adapter that came pre-installed in your system, or have you changed/installed a new adapter recently?
As well, provide more details about the issue, as the attached files are mostly not in English. Please elaborate.
Best regards,
Steven G.
Intel Customer Support Technician.
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We would like to know if you were you able to check the previous post.
Let us know if you still need assistance.
Best regards,
Steven G.
Intel Customer Support Technician.
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Since we have not heard back from you, we will close this thread. If you need any additional information, please submit a new question, as this thread will no longer be monitored.
Best regards,
Steven G.
Intel Customer Support Technician.
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