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Hey guys, I'm trying to set up my laptop as wi-fi hotspot for Oculus Quest but for some reason the bandwidth refuses to go over 144mbps instead of the promised 866mbps.
Bluetooth is off. All the adapter configuration settings seem to be ok (a/b/g dual channel, 802ac).
Any ideas?
Thanks for your time
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JarekD, Thank you for posting in the Intel® Communities Support.
In order for us to provide the most accurate assistance for this scenario, we just wanted to confirm a few details about your system:
What is the model of the Router or Access Point?
What is the model of the motherboard?
If this is a laptop, what is the model of it?
Is this a new computer?
Was it working fine before?
When did the issue start?
Did you make any recent hardware/software changes?
The wireless card, did you purchased it separately or did it came installed in the computer?
Which Windows* version are you using?
Does the problem happen at home or work environment?
Please provide the SSU report so we can verify further details about the components in your computer:
Any questions, please let me know.
Regards,
Albert R.
Intel Customer Support Technician
A Contingent Worker at Intel
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What is the model of the Router or Access Point?
Intel Dual Band Wireless-AC 8260 (i'm guessing in m.2 slot)
What is the model of the motherboard?
Laptop motherboard = no idea
If this is a laptop, what is the model of it?
ASUS ROG G752VS
Is this a new computer?
Most definitely not a new computer
Was it working fine before?
Never used it as a Wi-fi hotspot before
When did the issue start?
First try
Did you make any recent hardware/software changes?
No
The wireless card, did you purchased it separately or did it came installed in the computer?
Installed
Which Windows* version are you using?
WIndows 10 build: 10.0.18363
Does the problem happen at home or work environment?
Home
SSU file enclosed.
Thank you for your time
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JarekD, Thank you very much for providing that information and the report.
We always recommend to install the Wireless driver provided by the manufacturer of the computer, since that driver was heavily customized by them work with your specific platform.
I looked in ASUS's web site and the latest Wireless driver available in there is version V1.0.0.5, please try a clean installation of that driver following the instructions in the link below, once you get the chance, test it along with the Oculus Quest and let us know the results:
https://www.intel.com/content/www/us/en/support/articles/000022173/network-and-i-o/wireless.html
https://www.asus.com/us/Laptops/ROG-G752VS/HelpDesk_Download/
Regards,
Albert R.
Intel Customer Support Technician
A Contingent Worker at Intel
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Hello JarekD, I just wanted to check if the information posted previously was useful for you and if you need further assistance on this matter?
Regards,
Albert R.
Intel Customer Support Technician
A Contingent Worker at Intel
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Sorry for the delay.
Official asus drivers made it impossible to hotspot in 5ghz for some reason.
Uninstalled and installed the ones from intel website and well... it helped and it didn't.
Virtual desktop on quest recognizes full bitrate now but it works with huge latency, is super stutttery, basically unusable.
Using my 433mbps router nearby doesn't give me those problems but warns about lower bitrate (866 is recommended/required)
I'm guessing the problem must be elsewhere now. I'll keep looking.
Thank you for your time. Really appreciate it.
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JarekD, You are very welcome, no problem at all, thank you very much for sharing those details.
At this point, since you already tested both, the Intel® and ASUS Wireless drivers, as a next step, you can always try to get in contact directly with Oculus support, to report this scenario, to confirm if they might have a possible solution for it, if possible for them to try to replicate this scenario or if necessary to provide the warranty options in the case there is a hardware defect with their product as well:
Regards,
Albert R.
Intel Customer Support Technician
A Contingent Worker at Intel
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