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AX210 - Driver 22.160.x.x problem - Mobile hotspot mode

h-sk
Beginner
5,005 Views

Have a laptop with Intel AX210, running Windows 11 Pro (latest RTM build and all patches)

 

We run the laptop in Windows mobile hotspot mode to solve a wireless dead spot problem at the office, and we also sometimes use it in a pinch for hotel rooms etc.

 

Things were working as expected with Driver version 22.150.x.x

 

After upgrading to version 22.160.0.3 and 22.160.1.1 however, some of our cell phones failed to auto-connect to the mobile hotspot when resuming from sleep. The phones' indicator shows there is a wifi connection, but there is zero wifi traffic.


Rolling back the driver to 22.150.0.3 fixes this.

 

Please have a look at this issue. Thank you.

 

 

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Alberto_R_Intel
Employee
717 Views

Hello NAMOR2022 and h-sk, Thank you very much for providing that information and the pictures.

 

In reference to your question about how Microsoft is able to produce driver version 22.160.0.3, that is something that you will need to check directly with them. We suggest to get in contact with Microsoft Support so they can provide further details about this topic since they have the option to release their own drivers:

https://support.microsoft.com/en-us

 

What we can assure is that driver version 22.160.0.3 does not belong to Intel® and that our latest driver for Intel® Wi-Fi 6E AX210 (Gig+) is version 22.150.0:

https://www.intel.com/content/www/us/en/download/19351/windows-10-and-windows-11-wi-fi-drivers-for-intel-wireless-adapters.html?wapkw=ax210

 

Regards,

Albert R.

 

Intel Customer Support Technician

 

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h-sk
Beginner
706 Views

I'll leave an analysis of this thread as a record for posterity.

 

 

1. Microsoft pushes WHQL-signed "Provider = Intel" drivers, version 22.160.x.x

 

2. User files bug report, reproducible and fixable by downgrading back.

 

3. Instead of reviewing the bug, Intel claims that these drivers do "not belong to Intel®"

 

 

I find this quite incredible

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Alberto_R_Intel
Employee
692 Views

h-sk, Thank you very much for providing your feedback.


For Intel® it is very important all the reports and suggestions provided by all of our customers. For that reason, I will send your comments and remarks to the proper department so they can be aware of your observations on this matter in order to keep improving the customer's experience while using Intel® products.


 Regards,

Albert R.


Intel Customer Support Technician



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h-sk
Beginner
626 Views

The exact same issue is happening with Official Release version 22.160.0.4

 

The solution remains the same: either disconnect/reconnect the cell phone, or rollback the driver to 22.150.x.x

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