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Alder Lake-P PCH CNVi WiFi | Interface does not show up | kernel error

fmagno
Beginner
26,076 Views

Hello,

 

I have purchased a modern laptop, MSI Stealth GS66 12UGS, with which I am having trouble setting up wireless connection. Please consider the following setup information and dmesg log attached.

 

- Arch linux

- Linux hardware probe: link

 

$ uname -a
Linux 5.16.14-arch1-1 #1 SMP PREEMPT Fri, 11 Mar 2022 17:40:36 +0000 x86_64 GNU/Linux

 

$ dmesg
(...)
[ 5.623679] Intel(R) Wireless WiFi driver for Linux
[ 5.623759] iwlwifi 0000:00:14.3: enabling device (0000 -> 0002)
[ 5.625500] iwlwifi: No config found for PCI dev 51f0/1672, rev=0x370, rfid=0x2010d000
[ 5.625509] iwlwifi: probe of 0000:00:14.3 failed with error -22
(...)

 

 

 

 

$ lsmod | grep iwlwifi
iwlwifi 462848 0
cfg80211 1064960 1 iwlwifi

 

$ lspci -k
(...)
00:14.3 Network controller: Intel Corporation Alder Lake-P PCH CNVi WiFi (rev 01)
DeviceName: Onboard - Ethernet
Subsystem: Rivet Networks Device 1672
Kernel modules: iwlwifi
(...)

 

$ ifconfig -a
enp46s0: flags=4163<UP,BROADCAST,RUNNING,MULTICAST> mtu 1500
inet 192.168.8.106 netmask 255.255.255.0 broadcast 192.168.8.255
inet6 fdef:e909:52c5:0:624f:f2dd:b734:8001 prefixlen 64 scopeid 0x0<global>
inet6 fdef:e909:52c5::e71 prefixlen 128 scopeid 0x0<global>
inet6 fe80::da42:5fd3:8ee5:31d prefixlen 64 scopeid 0x20<link>
ether d8:bb:c1:b2:50:26 txqueuelen 1000 (Ethernet)
RX packets 50761 bytes 55814926 (53.2 MiB)
RX errors 0 dropped 0 overruns 0 frame 0
TX packets 33771 bytes 3853057 (3.6 MiB)
TX errors 0 dropped 0 overruns 0 carrier 0 collisions 0

lo: flags=73<UP,LOOPBACK,RUNNING> mtu 65536
inet 127.0.0.1 netmask 255.0.0.0
inet6 ::1 prefixlen 128 scopeid 0x10<host>
loop txqueuelen 1000 (Local Loopback)
RX packets 0 bytes 0 (0.0 B)
RX errors 0 dropped 0 overruns 0 frame 0
TX packets 0 bytes 0 (0.0 B)
TX errors 0 dropped 0 overruns 0 carrier 0 collisions 0

 

Thanks,

FM

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1 Solution
DeividA_Intel
Employee
25,912 Views

Hello fmagno,


  

Were you able to check the previous post? Please let me know if you would like to close this thread.

  

Regards,  

Deivid A.  

Intel Customer Support Technician  



View solution in original post

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9 Replies
DeividA_Intel
Employee
25,973 Views

Hello fmagno,  

  


Thank you for posting on the Intel® communities. I understand you are having issues with your device.



In order to better assist you, please provide the following:  



1. Can you provide more details about your issue?

2. Is this the original adapter that came pre-installed on your computer or did you change/install the adapter to this one?

3. Have you tried Ubuntu's latest version/kernel?

4. Have you checked this issue with MSI?

5. Are you using the Intel® Killer™ Wi-Fi 6E AX1675 (i/s)?

6. Is the issue out of the box or did it use to work?

7. Can you take any pictures of the errors or the issue?




Best regards, 

Deivid A.  

Intel Customer Support Technician 


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fmagno
Beginner
25,959 Views

Hi Deivid,

 

Thanks for the quick reply. I found few hours ago that the issue is fixed on linux kernel 5.17 (which is, as of today, the linux-mainline package on arch). I expect that in few days a pacman update will sort out the issue for me.

 

Cheers,

FM

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DeividA_Intel
Employee
25,941 Views

Hello fmagno, 



I am glad to know that the issue is fixed with kernel 5.17. I recommend you keep an eye on the Linux updates and firmware.



Please let me know if you would like to close this thread.



Regards,  

Deivid A.  

Intel Customer Support Technician  


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pikween
Beginner
8,288 Views
Hello Deivid,

I am experiencing the same issue with the same network adapter, my linux kernel is version 6.2.0 and it doesn't work still.

Please provide a response.

Thank you,
Pikween.
DeividA_Intel
Employee
25,913 Views

Hello fmagno,


  

Were you able to check the previous post? Please let me know if you would like to close this thread.

  

Regards,  

Deivid A.  

Intel Customer Support Technician  



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Andrew_Tate
Beginner
11,343 Views

Dear DeividA_Intel

 I have a problem. I recently installed parrot OS on my laptop. My wifi is not working. When I try to connect to the wifi, it doesn't show up any wireless network. I mean I can't turn wifi on.  (Network Controller : alder lake-p pch cnvi)

Now what should I do please help me I am literally giving up.

I tried many way to fix it but never been able to connect it to the wireless network.

 

Please help me DeividA_Intel

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Ricardo2023
Beginner
9,898 Views

Hi Andrew,

 

Got exactly the same problem. Could you solve it?

 

Best Regards,

 

 

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Andrew_Tate
Beginner
11,342 Views

Dear DeividA_Intel

 I have a problem. I recently installed parrot OS on my laptop. My wifi is not working. When I try to connect to the wifi, it doesn't show up any wireless network. I mean I can't turn wifi on.  (Network Controller : alder lake-p pch cnvi)

Now what should I do please help me I am literally giving up.

I tried many way to fix it but never been able to connect it to the wireless network. .

 

Please help me DeividA_Intel

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Fenderlost
Beginner
9,186 Views

Hi, same problem as Andrew_Tate.  My laptop model is Katana 15 B13V. with Parrot home edition 6.1.0-1parrot1-amd64

 

probe

https://linux-hardware.org/?probe=e92e058288

 

dmesg

firmware: failed to load iwlwifi-so-a0-hr-b0-43.ucode (-2)

 

intel ssu attached

 

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