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Recently, we found that if the BT device is remove from the BT setting page.
Then, trying to proceed the pairing with nearby PC would be failed.
The failure mode show that the device was forced connected by the previous system but without showing the device info in setting page. And the function could not work properly either.
Moreover, we found that if we disable the BT function in the issue platform. The device is allowed to pair with the nearby PC.
Do you have any experince and idea of this sympton?
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@AndrewG_Intel
I see, thank you for your feedback and suggestion.
I would check with our HQ internally.
Your support is greatly appreciated.
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Hello CY1813
You are very welcome and thank you for your response. It has been a pleasure to assist you.
We will proceed to close this thread now.
Best regards,
Andrew G.
Intel Customer Support Technician
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