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8562 Discussions

Bluetooth not working after update

Hendrikbez
Beginner
‎04-22-2025 11:02 PM
665 Views

After I have updated intel wireless Bluetooth to version 23.120.0.4 from 10/02/2025, and now my Bluetooth does not see any devices that I can add 

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Mike_Intel
Moderator
‎04-23-2025 05:15 PM
612 Views

Hello Hendrikbez,


Thank you for posting in Intel community Forum.


For me to further check this, please help provide the following details:


  1. What is the model of your wireless controller?
  2. What is the brand and model of your system?
  3. How did you update the driver?
  4. Did you reboot the system after the driver installation?
  5. What are the troubleshooting steps that you tried so far?


If you have questions, please let us know. Thank you.


Best regards,

Michael L.

Intel Customer Support Technician


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Hendrikbez
Beginner
‎04-28-2025 09:24 PM
549 Views
In response to Mike_Intel

Thank you for your help, got to working

In response to Mike_Intel
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Mike_Intel
Moderator
‎04-28-2025 03:22 PM
570 Views

Hello Hendrikbez,

 

I hope this message finds you well. 


Were you able to check the previous post?


Please let us know if you still need assistance.

 

Best regards,

Michael L.

Intel Customer Support Technician


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Mike_Intel
Moderator
‎04-30-2025 03:15 PM
518 Views

Hello Hendrikbez,

 

Thank you for the update and I am glad that the issue is now fixed.


Since your system is now working fine, I need to close this inquiry. 

If you need further assistance, please post a new question as this thread will no longer be monitored. 


Thank you and have a great day. 

 

Best regards,

Michael L.

Intel Customer Support Technician


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