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Beginner
1,139 Views

Broken connector while connecting 7260

Broken connector while connecting 7260 ngw m.2 format. I am unable to connect both antennas to wifi card because one is damaged. I have only the white wire connected to main. It seems to be working fine. reporting 500mbps and full DL speeds of 60 on speed tests. What am i missing from not having the black wire connected? bluetooth?

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Employee
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Yes, I see the post you made at . I can probably delete the status update and comments if you want me to. Then that will just leave the question you asked.

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Beginner
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Hi Mark..yes if you could delete my misplaced question that would be great ..thanks so much. Now I can update my status to "going crosseyed trying to figure out broken antenna connector :/

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Honored Contributor II
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Hello terra-nulius,

In this situation, we strongly advise you to contact the PC manufacturer, or the place where you purchased the wireless adapter.

We would like to mention that the end user is not authorized to install Intel® wireless adapters. They can only be installed by the PC manufacturer or its authorized representative.

http://www.intel.com/support/wireless/wlan/sb/CS-011644.htm Regulatory Information Regarding Hardware Installation or Upgrade

Using a single antenna may cause interference when using Bluetooth/Wi-Fi, but will also limit the connection since both antennas are used by Wi-Fi to increase the amount of spatial streams.

For more information about Spatial Streams, data rates and MIMO, please review the following documents:

https://www-ssl.intel.com/content/dam/www/public/us/en/documents/pdf/next-gen-80211ac-wifi-for-dummi... Next-Gen 802.11ac Wi-Fi For Dummies®, Intel Special Edition. Pages 9-10.

http://www.intel.com/support/wireless/wlan/sb/CS-025321.htm# ac What are the Different Wi-Fi Protocols and Data Rates?

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Beginner
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Thanks very much for the reply and additional info.

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