I'm using Gigabyte AERO 15 2017 model that are using Intel Dual Band Wireless-AC 8265 and running Windows 10. Driver version currently is 220.127.116.11. The problem I'm currently facing is the WIFI seems to disconnect itself after a few minutes of use sometimes after a few seconds of use and reconnects again, then it just repeats over and over. I've tried restarting the router, modem, laptop, network reset, update driver and many other ways and tips from the people that experience the same problem but it doesn't go away. There are times that it didn't disconnect, so I tried opening my games and it happens again. Basically I can't even open games or apps that uses internet, even typing this question I have to wait till it connects again before I can submit. Sorry, English is not my first language, excuse me for mistakes.
you can try to uninstall the device from the system and Restart. It will automatically pickup the correct driver for the system.
right click on "This PC" -> manage -> device driver
find the wifi & uninstall the device and then restart
I am so sorry for my late reply, very busy with school. I've tried option A which is clean installation. Still the same thing happened, it got disconnected and reconnects but now from what I tested, it looks like it only happens when I play games now. But still not quite sure if it only happens when playing games, I need to spend more time on other apps and see if it happens again. So now I suddenly got a windows update and I'll see how that goes. Thank You for sticking around
Hi, nothing change. I can browse web without it keep disconnecting but, it happens again when I play games or playing spotify. I've done clean installation and all available windows update but still it happens. After so many time it disconnected and reconnects, suddenly wifi just doesn't show up in the taskbar and in the settings. i checked Device Manager and it showed me this. I had to restart my laptop to get it working again
- yup, I did. I tried the OEM first but it says "Installation Blocked". Then I tried the Intel drivers, it installed but still the same problem.
- Yes, I did. Just like I said everything goes back to normal if I restart or turn off and turn it back on but the problem persist.
- load BIOS? how is that? I know how to get to the BIOS but I don't see anything about values