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Intel AX201-211 EAP-TLS restart

LuigiP
Beginner
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Hi,

 

our company has several notebooks with Intel AX201/211 wifi cards. What we're experiencing, also trying several driver versions, is that the client continuosly restart the authentication Dot1X ( EAP-TLS ) with event-id 12014 restart-reason:peer initiated.

 

Most of the times the users doesn't see any issue but, sometimes, the MSteams calls drops while the wifi reconnect; I'm speaking about client on the same position, with a good coverage and without wifi interference.

The WiFi infrastructure is XCisco Unified ( controller C9800 and accesspoint c9k ) and the reauthentication timer on the Cisco infrastructure is 14.400 sec.

 

What we see is that very very often ( most of the time multiple within a 10 minute interval ) we've a reauthentication restart from wlan-autoconfig.

 

Is there any known issue ?

 

many thanks for the support

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