I have an Intel Wireless Bluetooth adapter that came with my Windows 10 laptop. My laptop came with an Intel Wireless-AC 9560, but the Bluetooth adapter just identifies as "Intel Wireless Bluetooth for Windows 10". I have BT driver version 188.8.131.52 installed.
I've been using Nintendo JoyCons connected by Bluetooth to play games on my computer. As each device is half a controller, I need two connected to play games properly.
With one device connected, it's responsive and fine -- input lag is imperceptible. With two connected, the first connected device becomes very laggy.
On my work computer, which has a Realtek Bluetooth 4.0 Adapter, I have no connection issues. Two connected devices are perfectly responsive, with no perceptible lag.
But the Intel Wireless Bluetooth adapter is part of my gaming computer, and that's where I really want to use the JoyCons. Is there anything that can be done to fix its responsiveness with multiple devices?
Is this a bug, or is it a limitation I should've anticipated from its specs? I'm considering buying a USB Bluetooth adapter, but I don't know what features to look for to know for sure that it'll fix my problem.
So those are my two questions:
- Can this be fixed with my Intel Wireless Bluetooth adapter?
- If not, how do I know whether a USB adapter can handle multiple devices as well as I need (and expect) it to before I buy it?
Thanks for your time,
This is an integration, I assume, as it came with my ASUS ROG Strix Scar Edition ( https://store.asus.com/us/item/201804AM060000008/-ASUS-ROG-Strix-Scar-Edition-GL703GS-DS74-17.3%E2%80%9D-Gaming-Laptop%2C-8th-Gen-6-Core-Intel-Core-i7-8750H-processor-%28up-to-3.9GHz%29%2C-GTX-1070-8GB%2C-144Hz-3ms-display%2C-16GB-DDR4%2C-256GB-PCIe-SSD-%2B-1TB-SSHD%2C-Windows-10 ).
I can't recall what driver I had at first, but it was dated January or February 2018. I upgraded to 184.108.40.206, and the performance with multiple devices definitely improved, but it's not good enough.
I found ASUS's device driver for the BT adapter, but I think it's just an older version of Intel's driver, V220.127.116.11. I'll give it a go, though, and get back to you.
Thanks for the help,
Hi Amy, I'm not sure what you mean by asking if I can "do paring".
I have no troubles having my devices connect. But if I have two devices connected, I encounter significant lag from the first device.
I'll contact my hardware manufacturer.
Thanks for trying to help.
Thank you for pointing out the new version is available!
I installed it, restarted my computer, and as before, the most recently paired device works perfectly well, but the first connected device has noticeable input lag. In fact, this is much worse than it was before. I'll test it again next time I restart my computer, but if it's still this bad, I'll roll back to the previous driver version I was using.
Having given it another go, it's not as bad as it was last night. The first-paired device is still noticeably laggy, similarly to how it was before I updated the driver. Unless I have more problems, I won't roll back the driver version, but I'm afraid it's still not good enough for a good gaming experience.
Thanks, Amy C.
I've tried disconnecting wireless before and it didn't help. Also tried an external USB adapter (cheap no-name brand) and things were sometimes better, but sometimes worse. On my only other computer everything works fine -- it has a Realtek adapter built in.
I had also tried updating the Wireless driver, but the Intel driver installing helper said it couldn't.
Thanks for your time, but I think I'm about ready to give up on this one. I haven't found any evidence that this problem isn't just a limitation of the built-in device.