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Issue with Intel(r) Dual Band Wireless-AC7265

BHold
Beginner
‎12-19-2018 09:52 AM
1,783 Views

Hello,

 

I was working on my Acer Swift Laptop last night and the wireless dropped. I ran a Windows Diagnostic check and it said that 'the Intel(r) Dual Band Wireless-AC7265 adapter is experiencing not fixed driver or hardware related problems'.

 

The laptop was working perfectly fine and then the wireless connectivity went. Please can you advise, as I need the laptop for work!

 

Many thanks

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Amy_C_Intel1
Employee
‎12-19-2018 08:01 PM
722 Views
Hello BHold, Thank you for posting on the Intel® Communities. Is this an integration? Have you tried the driver from your computer manufacturer? Amy C Intel Customer Support Technician Under Contract to Intel Corporation
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Amy_C_Intel1
Employee
‎01-17-2019 10:41 PM
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If you need further assistance let us know. Amy C Intel Customer Support Technician Under Contract to Intel Corporation
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Amy_C_Intel1
Employee
‎01-23-2019 10:49 PM
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If you have more questions, please let us know. Amy C Intel Customer Support Technician Under Contract to Intel Corporation
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Amy_C_Intel1
Employee
‎01-25-2019 06:10 PM
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I have not heard back from you so I will close this inquiry now. If you need further assistance, please post a new question. Amy C Intel Customer Support Technician Under Contract to Intel Corporation
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