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CArme
Beginner
724 Views

Je rencontre un problème avec ma wifi

Bonjour,

J'ai le message suivant : Il existe un problème avec le pilote pour la carte Connexion réseau sans fil et Windows n'a pas pu lier automatiquement la pile du protocole IP à la carte réseau.

J'ai une croix rouge sur l'icone en bas à droite pour la wifi mais fonctionne en ethernet.

Ordinateur portable Dell Inspiron 17R N7110 Numéro de série : G38SQQ1 Code de service express : 35024693833

Pilote installé : Intel Centrino Wireless-N 1030 version 15.11.0.9 date 30/04/2015

Voilà, je reste à votre disposition pour toutes questions.

Cordialement.

Christian

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2 Replies
idata
Community Manager
26 Views

Hello Christian74,

 

 

As per our translation application we understand that you're having issues with your Intel® Centrino® Wireless-N 1030.

 

 

In order to better assist you we would like to take a better look at your hardware configuration and settings. Please download and run the https://downloadcenter.intel.com/download/25293/Intel-System-Support-Utility?v=t Intel® System Support Utility. This will allow you to save a report which can then be attached to your reply by switching to the advanced editor.

 

 

Best regards,

 

Carlos A.
idata
Community Manager
26 Views

Hello Christian74,

We have not heard back from you in a while. Has your issue been resolved?

Please remember that our support communities provide assistance in English. However, you may feel free to continue communicating with us in your native language.

Best regards,

 

Carlos A.