Laptop speakers got broken after latest intel updates

[porte]

Hi,

I updated my laptop drivers to latest wireless (23.60.1.2), bluetooth (23.60.0.1) and graphics (31.0.101.5592) versions yesterday. Now my speaker sounds like this,
https://drive.google.com/file/d/1Uded4gj_ch8KgI6sMh09MRKafD9T40LG/view

any help?

[Mike_Intel]

Hello door,

Thank you for posting in Intel community Forum.

For us to further check this, please help provide the following details:

1. What is the brand and model of the laptop?
2. What is the model of the sound card?

If you have questions, please let us know. Thank you.

Best regards,

Michael L.

Intel Customer Support Technician

[porte]

I'm using Monster Tulpar T7 V25.1.2 and I am not sure how to check my sound card.

Also, I re-install windows to my laptop but my speakers still broken. Can the updates I mentioned on the topic cause this much somehow?

[Mike_Intel]

Hello door,

I hope this message finds you well. 

Were you able to check the previous post?

Please let us know if you still need assistance.

Best regards,

Michael L.

Intel Customer Support Technician

[Mike_Intel]

Hello door,

I hope you are having a good day.

I am sending another follow up on the information that I requested. 

Since we have not heard back from you, I need to close this inquiry. 

If you need further assistance, please post a new question as this thread will no longer be monitored. 

Thank you and have a great day. 

Best regards,

Michael L.

Intel Customer Support Technician