Lso was triggered and Network Link is disconnected

[Sirvanyx]

Hello, 
First, I speak french so sorry if my english is not perfect.

My computers makes often bluescreen with code error : DPC_WATCHDOG_VIOLATION. I think it's linked to my bluetooth drivers because the bluetooth is sometimes unaivalable after bluescreen.

In the event viewer I found 2 errors appearing after every start of my computer. 

The first is e1dexpress event id 27 : Intel(R) Ethernet Connection (12) I219-V Network link is disconnected.

The second is Netwtw10 event id 6062 : LSO was triggered. I make search and found the two was linked to wifi card.

I put my setup in screen after. 
Every drivers are updated so I don't know what to do. 

[JedG_Intel]

Hello Sirvanyx,

Thank you for posting at Intel Community Forum

For me to properly address this concern, please share the following details:

1. Was this working fine before?

2. Did you do recent changes with the system?

Additionally, to have a better understanding of your system configuration and components please generate System Support Utility (SSU) report. Please follow instructions here and send the report - How to get the Intel® System Support Utility Logs on Windows*

I hope to hear from you soon!

Best regards,

Jed G.

Intel Customer Support Technician

[JedG_Intel]

Hello Sirvanyx,

I wanted to check if you had the chance to review the questions I posted. Please let me know at your earliest convenience so that we can determine the best course of action to resolve this matter.

Best regards,

Jed G.

Intel Customer Support Technician

[Sirvanyx]

Hello, 

Sorry I didn't see your answer. 
Since my post, my computer finally stopped to make bluescreen. 

I resolved the issue after several attempts. The solution that finally worked was disabling the "Allow the computer to turn off this device to save power" option for all Bluetooth devices in the Device Manager

Thanks anymay !

[JedG_Intel]

Hello Sirvanyx,

Thank you for responding.

We're glad to hear that you figured it out and we appreciate your effort in keeping us posted.

Since the issue is now resolved, I will be closing this inquiry. If you need further assistance, please submit a new question, as this thread will no longer be monitored.

Have a good one and stay safe!

Best regards,

Jed G.

Intel Customer Support Technician