Problem installing Intel® Wireless Bluetooth® für Windows 10 und Windows® 11*

[RalfZ]

Hello,

a first question: can i write in german language or must i use english?

I'm using the Intel driver and support assistant and got the info that a new driver is available for "Intel® Wireless Bluetooth® für Windows 10 und Windows® 11". But the installation (from the website of the driver and support assisstant) aborts with an error message that my access rights are not sufficient to read "this folder" (but there is no information about what folder is meant) [see attached Screenshot]

Thus i downloaded the file "BT-23.20.0-64UWD-Win10-Win11.exe" and tried installing as administrator but same problem.

Is there a bug in the installation file or what should i do? (previous installations of the bluetooth driver did install without problems)

[ALIENQuake]

Hi,

I have the same problem when I try to install: BT-23.20.0-64UWD-Win10-Win11. Logs are not created at: Temp\iProInstLogs\Bluetooth

[SpecialGuest]

Hi,

same problem here.

[JavierBolado]

Buenos días. Tengo el mismo problema que los usuarios que me han precedido. Tengo instalado Windows 11 Pro Versión 23H2

También intenté instalar el controlador descargándolo previamente, pero sigue dando el mismo error.

Los datos del controlador: Intel® Wireless Bluetooth versión 23.20.0

Versión: 23.20.0.3  Fecha de revisión:  9 de enero de 2024 Tamaño: 57.46 MB

Gracias por la ayuda y saludos.

[Snowzeron]

I also have this problem. I tried to give permission to the DSA folder and the file it downloaded there but it just resets back to default again.I also tried changing the install folder location but with same result.

[RüdigerB]

Same problem here, win11 home 23H2

[abyss02]

Same here ...

[Noody]

Same problem here. (By the way, this has already happened in the past.)

Apparently the setup assigns incorrect rights for the installation folder and can't access after that. Someone made a mistake with the setup programming.

I had to reinstall the previous version 23.10.0, so that bluetooth works again.

Get it here: https://www.intel.de/content/www/de/de/download/18649/794069/intel-wireless-bluetooth-for-windows-10-and-windows-11.html

But the version 23.10.0 are faulty too, therefore I must now reconnect all bluetooth devices, yet again.

Thank's Intel for this bad work (yet again).

[Magnarks]

I also have the same problem, I thought I was the only one, I'm on Windows 11 and I have an 11th generation Intel CPU

[NicGroover]

Same problem

[dabi]

Same problem

[UruBoo]

I have the same problem. Searched the web for any solution but coudn't find.

[Guaro]

I found the solution by manually installing the drivers via Device Manager.

[Freddy4]

It's work for me, thanks you.

Avoid setup program and use "Device Manager" for

Intel PROSet Wireless Bluetooth Software Drivers v23.20.0.3 WHQL.zip

  

 

 

[UruBoo]

Yes, that worked for me. Thanks. And thanks for Guaro who provided the zip file.

[JavierBolado]

Buenos días. Gracias por la ayuda prestada Freddy4 y por la solución acertada. Debería ser Intel el que encontrase la solución porque, espero que este problema no se repita, si se repitiese un problema similar es la Empresa Intel la encargada de su solución.

Saludos.

[escapegoat]

Thanks a lot!

[Alexsandr]

Блааггодарю

[Snowzeron]

I downloaded the zip but Which folder do I install from.There's: JRP,GAP,GTP,CCP and so on so I don't know what the short words supposed to mean.

[Freddy4]

See.

Intel PROSet Wireless Bluetooth Software Drivers v23.20.0.3 WHQL