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DDavi73
Beginner
403 Views

Recently upgraded to Intel Wireless Bluetooth driver version 21.40.0 and my Cowin E7 headphones would no reliably connect. Downgrading to 21.30.0 solved the problem.

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AlHill
Super User
124 Views

You should be using HP for assistance. HP is solely responsible for your support.

Also,. you should be using the drivers from HP.

 

Doc

 

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3 Replies
AlHill
Super User
124 Views

What operating system and version? WIndows 10, 1903?

What is the model number of your device/motherboard?

What is the model number of your wireless card?

 

Doc

 

DDavi73
Beginner
124 Views

OS: Windows 10, 1809.

Device: HP ZBook Studio G4 with Intel CM238 chipset.

Wireless Card: Intel Dual Band Wireless-AC 8265 (w/ Bluetooth).

AlHill
Super User
125 Views

You should be using HP for assistance. HP is solely responsible for your support.

Also,. you should be using the drivers from HP.

 

Doc

 

View solution in original post

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