I have a PC with Intel wireless AC 9462 in my computer. I am trying to cast my desktop or tab from google chrome, using chromecast ultra on a display that supports HDMI. The casted screen seems to freeze within a view seconds of performing any activity. We noticed that this doesn't happen with intel wireless 3160 or when we are using a usb wireless adapter like Surf wireless micro usb adapter. Is there anyway this issue can be resolved? Your help will be much appreciated.
From what I know from posts online, Chromecast automatically updates it's firmware. But I can confirm that by calling them up.
Also, is it safe to share that much information about the system over this thread? Also, if you can tell me a little bit about yourself, I may feel more comfortable.
Hello, I don't know if I need to start a new post, but I posted an "answer" in the form of a plea for help. This is an updated version of the .txt file with 3rd party information. Thanks!
Here is the ssu for another attempt i did with the latest proset and Bluetooth. Also the chromecast has the latest firmware. Please tell intel to fix this problem!
Here is the config for the latest manufacturer driver. Just as a note, in both tests, my wireless never went down, even after uninstalling the proset/wireless software. I am going to go into device manager and uninstall it there. Also the chromecast is latest firmware. Please get intel to fix this problem! I also got this error when i tried to reply to my reply "ICS_FeedComment_Trigger: execution of AfterInsert caused by: System.DmlException: Update failed. First exception on row 0 with id 5000P00000l7fTOQAY; first error: UNABLE_TO_LOCK_ROW, unable to obtain exclusive access to this record or 1 records: 5000P00000l7fTOQAY:  Class.ICS_FeedComment_Handler.feedCommentUpdatecaseStatusHandler: line 327, column 1 Trigger.ICS_FeedComment_Trigger: line 48, column 1"
Apologies for the delay, I was on a vacation. This issue does exist. I didn't want to share the generated system information as it had many MAC ID's and IP addresses. But this link has the configuration of the system I am using
Also, I have even had someone manually replace the 9462 chip on the motherboard with a few other intel chips like 8265 and 3165 and they both work. Can we reopen this case or start a new one?