Ubuntu20.04 WiFI6E AX211 no suitable firmware found!

[BZhou]

Hello everyone,

I recently purchased an ASUS NUC and installed Ubuntu 20.04 after clearing the disk (the pre-installed Windows was removed). However, after the installation, I am unable to detect Wi-Fi networks. The Wi-Fi card in the NUC is an Intel AX211, and my system is running kernel version 5.15.0-130-generic.

I have checked the official website but couldn't find the necessary firmware (ucode) files for the AX211. Can anyone help me locate the correct drivers or firmware files for the Intel AX211 on Ubuntu 20.04?

Thanks in advance for your help!

Intel AX211：

Ubuntu 20.04.6   5.15.0-130-generic

[ACarmona_Intel]

Hello BZhou,

Thank you for posting in our communities.

Please generate an SSU report to help me further analyse important details on your system specifications and configurations. To generate the SSU report, please refer to the article: Intel® System Support Utility for the Linux* Operating System. Please send me the generated SSU.txt file.

Best regards,

Carmona A.

Intel Customer Support Technician

[ACarmona_Intel]

Hello BZhou,

I am checking in with you to see if you already have the information that I requested in order for me to continue to further investigate our issue.

Thank you!

Best regards,

Carmona A.

Intel Customer Support Technician

[ACarmona_Intel]

Hello BZhou,

This is only a quick follow-up; I just wanted to check in with you, as I haven't received any feedback from you.

Thank you.

Best regards,

Carmona A.

Intel Customer Support Technician

[BZhou]

Sorry for the late reply.

I have already updated the system to Ubuntu 22.04 and the problem is solved.

May I know if you still need the report?

[ACarmona_Intel]

Hello BZhou,

Thank you for the response.

And I'm glad to hear that the issue has already been resolved.

To confirm, do you still need any assistance from me? If yes, please share with your SSU report; if not, please give me a heads-up if it's okay that I close our case since you will no longer need my assistance.

Thank you.

Best regards,

Carmona A.

Intel Customer Support Technician

[ACarmona_Intel]

Hello BZhou,

I hope you are doing well.

It seems that you no longer need my assistance, as I haven't received any response from you; therefore, I will now be closing our case.

If, in case you are just busy and still needed assistance, please submit a new question on our community: https://community.intel.com/, as our thread will no longer be monitored.

Thank you.

Best regards,

Carmona A.

Intel Customer Support Technician