blue dump issue (Netwtw14)

[Deepak_Patel]

We are getting blude dump issue in dell 24h2 , when we see , minidump we found that 

Netwtw14 this , we have update to new version or wifi driver but no help. 

we are getting this issue from last 15 days . 

SYMBOL_NAME:  Netwtw14+169f76

MODULE_NAME: Netwtw14

IMAGE_NAME:  Netwtw14.sys

STACK_COMMAND:  .process /r /p 0xffffc087de4d8040; .thread 0xffffc087ec899040 ; kb

BUCKET_ID_FUNC_OFFSET:  169f76

FAILURE_BUCKET_ID:  AV_Netwtw14!unknown_function

OSPLATFORM_TYPE:  x64

OSNAME:  Windows 10

[JedG_Intel]

Hi Deepak_Patel,

Thank you for posting on Intel Community Forum.

Please share the information below for me to address this properly.

1. Where are you seeing this error? Please send a photo if possible.

2. Are there any recent changes with the system?

3. Is this a laptop or a desktop system?

4. Is this the original adapter that came pre-installed in your system, or have you changed/installed a new adapter recently?

Please generate SSU report if possible for me to check your system components and configuration.

I look forward to your response.

Best regards,

Jed G.

Intel Customer Support Technician

[JedG_Intel]

Hello Deepak_Patel,

I wanted to check if you had the chance to review the questions I posted. Please let me know at your earliest convenience so that we can determine the best course of action to resolve this matter.

Best regards,

Jed G.

Intel Customer Support Technician

[JedG_Intel]

Hello Deepak_Patel,

I have not heard back from you so I will close this inquiry now. If you need further assistance, please submit a new question as this thread will no longer be monitored.

Best regards,

Jed G.

Intel Customer Support Technician