Thanks for your reply on my question. Im using the Intel driver&supports assiatant for update. I installed 220.127.116.11 intel wireless Bluetooth but it still says that I got old one (18.104.22.168) and I downloaded the tools you gave me a link but I don't know how to attach the log file. so please see the attached screenshot images. thanks again for your help
Hello DavidV. actually the problem has been solved. I used to get a pop message that I need to update my Bluetooth driver everytime but now it says I got latest drivers right after I got answer from you.
so I thought you solved it lol.
thanks for you help.