my new modeum

[GregRasmussen]

I got a new xfinity modem and it does not show up in the setting section when trying to install it

[AlHill]

Contact xfinity for help setting up their modem.

Doc (not an Intel employee or contractor)
[AI is the same as snake-oil]

[GregRasmussen]

it shows under available networks on all other devices except my laptop.

[AlHill]

This site does not provide support in setting up routers/modems.  You need to configure your router correctly for "all other devices" to be able to access it.

Doc (not an Intel employee or contractor)
[AI is the same as snake-oil]

[GregRasmussen]

the problem is i think in the laptop itself

[AlHill]

Have you configured your wireless connection correctly?  The correct SSID?

What is your OS and what wifi card do you have?  Did this laptop work before and you just changed routers?

Doc (not an Intel employee or contractor)
[AI is the same as snake-oil]

[GregRasmussen]

i am using the ethernet connection right now. the wifi worked fine when i was using the old router so it is not the router. i have an intel(R) Dual Band Wireless-AC 3160

[AlHill]

That is a pretty old wireless card.  I am tagging @n_scott_pearson regarding a possible driver issue for the ac-3160.

Doc (not an Intel employee or contractor)
[AI is the same as snake-oil]

[n_scott_pearson]

I have the final drivers for this adapter in my share (here). Make sure you are using the final drivers as you won't have support for the newer routers without it.

Hope this helps,

...S