problem with the driver on my wifi card

[Kheops11]

Hello,

I recently dusted my computer and since then I've had a "code 43" error on the following device: Intel(R) Wi-Fi 6E AX211 160MHz

Because of this, the wifi simply doesn't work.

I've already tried restarting my computer, reinstalling the drivers and the peripheral... I've tried online solutions but none have worked.

For information, my motherboard is an MSI PRO B760-P WIFI DDR4.

Do you have any ideas on how to fix the problem? Thank you very much.

[JeanetteC_Intel]

Hello Kheops11,

Thank you for posting in Intel Communities.

These errors in Device Manager for Bluetooth or Wireless (Wi-Fi) Devices can be caused by many different issues. Usually, a Code 10/43 error is a temporary error, generated when Device Manager can't start the hardware device. However this error is considered a generic message indicating an unspecified problem.

• Intel recommends that you test using your Original Equipment Manufacturer (OEM) drivers (Intel WIFI Driver 23.40.0.4 for Win10 and Intel WIFI Driver 23.40.0.4 for Win11 (select the appropriate OS) platform. If you still get the error after reinstalling these drivers, then try the Intel generic drivers for Wireless adapters (version 23.120.0.3)
• Important: Download the drivers before uninstalling the driver if you are following the instructions for a clean installation process.
• Perform a Cold reboot of the system after reinstalling the driver. 

Source:

Codes 10, 22, 28, 31, 43 or 45 Errors in Device Manager for Bluetooth® or Wireless (Wi-Fi) Devices

I hope this helps.

Best regards,

JeanetteC.

Intel Customer Support Technician

[JeanetteC_Intel]

Hello Kheops11,

Did you have a chance to review the previous post?

Please feel free to reach out if you have any questions.

Best regards,

JeanetteC.

Intel Customer Support Technician

[JeanetteC_Intel]

Hello Kheops11,

As I haven't heard back from you, I will proceed to close this thread. If you need assistance in the future, please submit a new inquiry, as this thread will no longer be monitored.

Sincerely,

JeanetteC.

Intel Customer Support Technician