FIM and BMC Firmware not available on Acceleration Board A10

[FL]

I was installing OPAE on host machine, my PC, for Intel Programmable Acceleration Card with Intel Arria 10 GX FPGA  and encounted the attached problem when ruuning the following command

$ sudo fpgainfo fme

Any helpful suggestion ? 

Thanks

[JohnT_Intel]

Hi,

May I know which acceleration stack version are you using for your installation? The board that you are using is from Acceleration Stack 1.1. So if you are using Acceleration Stack 1.2 or 1.2.1 then I would recommend you to update your board to the Acceleration Stack software you are using before moving forward.

[FL]

Right, I guess I used the 1.1 version of acceleration stack but I directly download from here 

which I thought it could be installed as 1.2.1 version. Then I found the upgrade page here

Is it right for updating the FIM and BMC version?

Thanks!

[FL]

Hi, now I have a new issue during updating process:

It always stops here when I run setup.sh even after I install this package dependency. 

[JohnT_Intel]

Hi,

I would recommend you to download Acceleration Stack 1.2 from https://www.intel.com/content/www/us/en/programmable/solutions/acceleration-hub/archives.html and update the FIM and BMC.

[FL]

Thanks but that's the one I've downloaded for updating and the problem emerged during the process. There is always a conflict between opae-lib and libjson 

[JohnT_Intel]

Hi,

May I know if the issue is fixed after you removed the conflict?

[FL]

The problem is still there. Even happens when I reinstall the previous 1.2.1 version, which did not happen before. Now I remove the card and put it on another PC trying to install the 1.2 version.

[JohnT_Intel]

Hi,

May I know what is the issue that you are observing? If it is related to the initial screenshot then this is related to system setup issue and not related to PAC card.

[FL]

I know the problem is about system setup as I attached a screenshot describing the conflict between OPAE-lib and libjson. But this issue never happened before when I installed the 1.2.1 acceleration stack at very first time.

To be specific, in the after installation process, when I launch the setup.sh and answer all questions with Yes and set path to the default,  the script will quit with a dependency problem(opae-lib depend on libjson) but I already have the libjson at the newest version, which makes me confused.

Now I put the PAC board on another PC and install the acceleraiton stack 1.2, finding it is the problem of lower version of FIM and BMC firmware on PAC board (1.1).  I'm contacting the Bitware to get the BittWorks II Toolkit Lite software as I see the instruction about how to update FIM and BMC version to 1.2 on the quick start guide. Hope this will solve the problem and bring up the PAC board.

[JohnT_Intel]

Hi,

When you install the version 1.2, I think you didn't uninstall the 1.2.1 which causes the conflict. Usually I would recommend user to uninstall the previous library use in order to downgrade the acceleration stack version.

[FL]

That could be the problem but I didn't find any uninstall instruction provided on the guide and I've already removed the OPAE using command line. Is there any other way to uninstall the stack?

Thanks! 

[JohnT_Intel]

Hi,

If you look into the quick userguide, you will observed "sudo yum remove opae-*.x86_64" which is to remove all the OPAE library.

[FL]

Alright, that issue is passed.

Now I'm updating the FIM and BMC from 1.1 to 1.2 but after running setup_fim_and_bmc.sh for a while and flash successfully verified, the following error happens:

I tried several times to rerun but it always stopped here.

[JohnT_Intel]

Hi,

Have you try power cycle your system? Are you able to detect the PAC card?

[FL]

Yes, I did reboot the system and the device was detected as well. The script still stopped there.

[JohnT_Intel]

Hi,

When you mention reboot, do you performed soft reboot or hard reboot? I would recommend you to shut down your system and power on again to see if the issue is still observed.

[FL]

I did both but the issue is still there. Is this problem normal?

[JohnT_Intel]

Hi.

Could provide me the step you used and where it is stuck?

[FL]

Here are my steps: first executing script, then answering Y, typing 1, and providing the directory where I put the Bitware Tool. It always stuck on sudo setpci ... this step and quit.