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5748 Discussions

Need to request an RMA for failure analysis for FPGA.

SOtha1
Beginner
199 Views

Hi,

I have a faulty parts that want to send back to Intel for FA. Please advise how could i proceed this? 

0 Kudos
2 Replies
Zawani_M_Intel
Employee
180 Views

Hi SOtha1,

 

Please help to share with us some details.

1. Please provide device MPN.
2. What is the failure rate? What is the failure rate vs. tested sample? Example: 2 out of 100 units.
3. What is the failure symptom? Please elaborate the failure symptom in detail.
4. How did you determine the failure? Please elaborate the procedures.

 

Wani

Zawani_M_Intel
Employee
147 Views

Duplicate case. 

I will set to close.

 

Wani

Reply