Quartus18.1PRO install error

[TGao]

Dear sir/madam

when I installed the quartus 18.1Pro , launch the software, it hint lack of

Msvcr120.dll, and after I fix it ,error appears it as below, and I can't fix it.

Ted.Gao

[Kenny_Tan]

May i know what OS that you were uisng?

[TGao]

Hi KennyT, Windows 10 X64.

[Kenny_Tan]

Can u try to install Quartus 20.1? See if it behaves the same?

Another things to try is right click -> open with admin.

[TGao]

Hi KennyT， No，the customer use 18.1 Pro to develop the project. So can’t change. Admin is not work. Ted.

[Kenny_Tan]

Can u try the following:

1) provide the screenshot -> my computer -> properties

2) install currprocess https://www.nirsoft.net/utils/cprocess.html and disable all the software running behind there

3) disable the anti virus

4) close all the Quartus software 

go to c:/user/<username>/  rename the quartus2.ini and quartus2.req for windows

and reopen the quartus. this will reset the initial setting of the quartus prime.

5) did you install all the devices?

6) check if you have spaces in your directory names? If you had, try to replace the spaces with underscores.

7) Make sure all your folder are not in read only options.

Thanks

[TGao]

Hi KennyT, Thanks for your help ! I will try it ASAP . Ted.Gao

[Kenny_Tan]

any update?

[TGao]

Hi KennyT，

Customer had no response， SO，Thanks for your help, and close​ this case !

Ted