programmer error with Intel S10mx development kit

[clair]

Hi，

    I tried to program .sof file into Intel S10mx development kit，but failed.

I reboot the PC several times and I try different PC, the errors came up the same .

Error(18952): Error status: Synchronization failed

Error(20068): Configuration error, you must power-cycle the device to recover from this condition. To avoid this error you must ensure that the device is configured within 18 seconds after completion of the power-on sequence.

Error(209012): Operation failed

[JohnT_Intel]

Hi,

May I know if you directly program the fpga after power up the board?

You may also refer to https://www.intel.com/content/altera-www/global/en_us/index/support/support-resources/knowledge-base/component/2018/why-does-my-stratix10-device-fail-to-configure-if-there-is-a-del.html on resolving the issue.

[clair]

Hi, John

   I did program the fpga after power up.

   The link you mentioned above provide the solution for S10 SX/GX, not for S10mx. And I have tried the  Patch 0.13 Link, and it didn't work.

  Thanks.

Best regards

[JohnT_Intel]

Hi,

If you look into the KDB, it mention it is happening on ES1 device of Stratix 10 MX device. May I know if you are still seeing the same issue if you immediately program the FPGA after power up?

Impacted Stratix 10 MX variants

• Intel Stratix 10 MX 2100 H-Tile ES1

[clair]

Hi,JohnT

     I said I have tried the solution, but it did not work. 

     Now I can solve the problem by power off the mainboard and restart. However I've been trying to type “reboot” to restart the computer which often failed.

[JohnT_Intel]

Hi,

May I know when you performed reboot, is the board configured? The reason is that reboot will not power cycle the FPGA>