The specifications of my computer, are an Asrock deskmini 310 with an intel core i7-9700 and 16Gb of ram.
If the 126.96.36.19968 version of the UHD 630 driver, or the previous version of the driver 188.8.131.5226 , both of these drivers cause the display to completely freeze or my computer will reboot itself , and this issue started with the 184.108.40.20626 driver. Usually the computer freezes up , whenever a video is being played in any browser, and it also randomly freezes up if a video isn't played, but freezes happen more often if a video in a browser is being played.
The issue completely stops if I use the default driver that microsoft provides 220.127.116.1183 , or if I use 18.104.22.16879 which is the drive previous to 22.214.171.12426.
I have the same problem with my Intel UHD 620 with newer drivers i get 1fps per second using directx 11 and an unstable 30 fps in directx 12
with default drivers i get way better performance but then i don't get the sane support i would have with newer drivers.
I do remember having a sweet spot for new intel drivers that would give me the best of both worlds but i don't remember what driver version that was sadly.
Thank you for posting on the Intel* Community.
I noticed that you are using a third-party system from ASRock*.
There are two different types of drivers, generics provided by Intel and Equipment Manufacturer drivers, that are customized to work with each specific system. The generic drivers are provided to all the manufacturers so they can customize the driver and make it work with their systems.
The best thing to do is to use the drivers provided by the system manufacturer or through Windows Update to eliminate the potential impact caused by loading non-custom drivers.
Since we cannot guarantee that the generic driver will work properly on all the systems, please try with the OEM driver and let us know the outcome:
Clean installation steps:
We highly suggest contacting the manufacturer, so they can guide you properly and may have a new customized driver you can test.
Please let us know the outcome.
We highly recommend opening a new thread if you are not using the same specific system as the original thread owner, so we can provide you with specific steps for your specific system.
Intel Customer Support Technician