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I've seen places where it says that it can but when I look at all the available modes it doesn't feature this resolution. My Monitor can, the cable can, I need to know if the 5500 can.
I have the latest drivers 10/10/15
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what type of connection are you trying to use? VGA connector can't support high resolutions period (1920x1200, I believe). if you are connecting via DVI connector/cable, please note that Intel display controller only supports DVI single link, not DVI dual link. DVI single link is approximately same max resolution as VGA; DVI-D would be required for higher resolution.
If you are connecting via DP or HDMI, 25x14 should work.
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Thanks for the reply. Funnily enough I bought a DVI-D because I wasn't sure about the HDMI. Sadly neither give me the option for 25x14. I've done loads of research because I bought an expensive monitor just so I could get 25x14 and apparently it's an issue with Windows 10 compatibility. I've heard that they are working on updated drivers but there was an update on the 10 Sept 2015. Oh how excited I got but to no avail. Its stupid that the mini display port can't output higher than the built in display (1080p)
I would like a real update on this because my whole reason for buying this XPS 13inch laptop was so that it could output high res to a monitor. Its shocking that I'm unable to do this.
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Can you send the graphics report generated within graphics control panel?
http://www.intel.com/support/graphics/sb/cs-009476.htm Graphics Drivers — Intel® Graphics Driver Report
Allan.
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Intel(R) HD Graphics 5500
Port Date: Friday, October 23, 2015
Report Time [hh:mm:ss]: 10:02:41 AM
Driver Version: 20.19.15.4300
Operating System: Windows* 10 Pro(10.0.10240)
Default Language: English (United Kingdom)
Physical Memory: 4000 MB
Vendor ID: 8086
Device ID: 1616
Device Revision: 09
Graphics Output Protocol (GOP) Version: 5.5.1028
Current Resolution: 1920 x 1080
Processor: Intel(R) Core(TM) i5-5200U CPU @ 2.20GHz
Processor Speed: 2195 MHz
Processor Graphics in Use: Intel(R) HD Graphics 5500
Shader Version: 5.0
OpenGL* Version: 4.4
OpenCL* Version: 2.0
* Microsoft DirectX* *
Runtime Version: 12.0
Hardware-Supported Version: 11.1
* Devices connected to the Graphics Accelerator *
Active Displays: 1
Inactive Displays: 1
* Built-in Display *
Display Type: Digital
DDC2 Protocol: Supported
Gamma: 2.2
Connector Type: Embedded DisplayPort
Device Type: Built-in Display
Maximum Image Size
Horizontal Size: 11.42 inches
Vertical Size: 6.69 inches
Supported Modes
1920 x 1080 (60p Hz)
* Digital Display *
Display Type: Digital
Serial Number: T1UEE0018500
DDC2 Protocol: Supported
Gamma: 2.2
Connector Type: DisplayPort
Device Type: Digital Display
Maximum Image Size
Horizontal Size: 23.62 inches
Vertical Size: 13.39 inches
Supported Modes
640 x 480 (60p Hz)
640 x 480 (67p Hz)
640 x 480 (72p Hz)
640 x 480 (75p Hz)
720 x 400 (70p Hz)
800 x 600 (56p Hz)
800 x 600 (60p Hz)
800 x 600 (72p Hz)
800 x 600 (75p Hz)
832 x 624 (75p Hz)
1024 x 768 (75p Hz)
1024 x 768 (70p Hz)
1024 x 768 (60p Hz)
1152 x 870 (75p Hz)
1152 x 864 (75p Hz)
1280 x 1024 (75p Hz)
1280 x 960 (60p Hz)
1280 x 1024 (60p Hz)
1280 x 720 (60p Hz)
1280 x 800 (60p Hz)
1440 x 900 (60p Hz)
1680 x 1050 (60p Hz)
1920 x 1080 (60p Hz)
2560 x 1440 (60p Hz)
Power Management Support
Standby Mode: Supported
Suspend Mode: Supported
Raw EDID:
00 FF FF FF FF FF FF 00 04 72 17 04 7B 76 70 52
1B 19 01 03 80 3C 22 78 CA 61 50 A6 56 50 A0 26
0D 50 54 BF EF 80 71 4F 81 40 81 80 81 C0 81 00
95 00 B3 00 D1 C0 56 5E 00 A0 A0 A0 29 50 30 20
35 00 55 50 21 00 00 1A 00 00 00 FD 00 38 4C 1F
59 19 00 0A 20 20 20 20 20 20 00 00 00 FC 00 47
32 37 37 48 55 0A 20 20 20 20 20 20 00 00 00 FF
00 54 31 55 45 45 30 30 31 38 35 30 30 0A 00 48
* Other names and brands are the property of their respective owners.
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Hi Tobstar,
The maximum resolutions per video port output are the following:
DisplayPort 1.2 and eDP: 3840 x 2160 @ 60 Hz
HDMI*: 4096 x 2304, 3840 x 2160 @ 24 Hz / 24bpp
DVI: 1920 x 1200 @ 60 Hz
You can find more additional information about maximum resolution at:
https://software.intel.com/en-us/articles/quick-reference-guide-to-intel-processor-graphics Quick Reference Guide for Intel® Core™ Processor Graphics | Intel® Developer Zone
Video Adapters usually downgrade TV resolutions.
Regards,
Mike C
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Thanks for the help by the way. The question remains - why doesn't the DisplayPort to HDMI cable that I bought, which said that it could output 2560x1440, not work then? The Monitor can as stated in the graphics report, your telling me that the card can do it as my research said but the software simply doesn't offer me that resolution?
This really shouldn't be so complicated.
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RESOLVED.
It was indeed the cable. Had to be the fancy pants Display port to weird HDMI (there was me thinking that HDMI was standard)
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Hi Tobstar,
Thank you for your feedback.
Regards,
Mike C
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