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Display output 10 bit not working

ManojKumarM
Beginner
1,092 Views

I'm having HP-Pavilion-au-117tx laptop.

When transferring the display output to TV through HDMI the color depth is only 8-bit and not 10-bit.

Could anyone help me to acheive the solution to this issue?

Thanks in advance 🙂

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7 Replies
ManojKumarM
Beginner
1,081 Views

My Graphics driver is Intel HD Graphics 620 and Nvidia Geforce 940MX.

And i7-7500U CPU.

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n_scott_pearson
Super User
1,072 Views
AFAIK, 10-Bit mode is only used for HDR support.
...S
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ManojKumarM
Beginner
1,054 Views

But When I am connecting another laptop to the same TV the bit depth shows 10-bit and  the color space is Standard Dynamic Range (SDR).

(That laptop is having AMD Radeon(TM) Vega 10 Graphics)

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n_scott_pearson
Super User
1,040 Views

Yea, so? This is Intel graphics are implemented; that is how AMD graphics is implemented; simply not the same animals.

...S

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David_G_Intel
Moderator
1,011 Views

Hello @ManojKumarM

  

Thank you for posting on the Intel️® communities. 

Please provide the following reports to assist you:

  • Intel® System Support Utility (Intel® SSU)  
    • Download the Intel SSU https://downloadcenter.intel.com/download/25293/Intel-System-Support-Utility-for-Windows
    • Open the application and select "Everything" click on "Scan" to see the system and device information. By default, Intel® SSU will take you to the "Summary View".  
    • Click on the menu where it says "Summary" to change to "Detailed View".  
    • To save your scan, click on "Next", then "Save".  
  •  Intel® Graphics Command Center report 
    • Open the application 
    • "Support" > "System Diagnostic" > "Generate Report 

 

Regards, 

David G 

Intel Customer Support Technician 


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David_G_Intel
Moderator
996 Views

Were you able to check the previous post?  

Let us know if you still need assistance.  


Best regards,  

David G.  

Intel Customer Support Technician  


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David_G_Intel
Moderator
975 Views

We have not heard back from you, so we will close this thread. If you need any additional information, please submit a new question as this thread will no longer be monitored. 


Best regards,  

David G. 

Intel Customer Support Technician  


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