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22773 Discussions

FFXIV game graphic glitching, Intel Iris Xe

Washhouse0122
Beginner
1,164 Views

default graphic settings, updated driver to the latest 32.0.101.6989

 

Processor:"13th Gen Intel(R) Core(TM) i5-1340P , GenuineIntel"

Windows 11

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3 Replies
JeanetteC_Intel
Moderator
1,107 Views

Hello Washhouse0122,

 

Thank you for posting in Intel Communities.

 

To get a better understanding of the issue and be able to provide an effective recommendation, please provide the missing key information below:

 

  1. Where is the game (FFXIV) obtained from (Steam, etc.)?
  2. Tell us the steps to reproduce the issue (this is very important!).

 

Additionally, I highly appreciate you sharing your system configuration so I can fully check and provide you with an accurate fix. This could be possible by downloading the Intel® System Support Utility for Windows* software. When the download is complete, launch SSU.exe.

 

  • Scan: Check the box Everything.
  • Click Scan.
  • Review: When finished scanning, click Next.
  • Click Save. *Attach the SSU log file as you reply.

 

I look forward to your reply soon.

 

 

Best regards,

JeanetteC.

Intel Customer Support Technician


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JeanetteC_Intel
Moderator
848 Views

Hello Washhouse0122,

 

Were you able to check the previous post? 

Let us know if you have any questions. 

 

 

Best regards,

JeanetteC.

Intel Customer Support Technician

 


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RandyT_Intel
Moderator
303 Views

Hello Washhouse0122,

 

Since I haven't heard from you, I will proceed with closing this case. Please note that it will no longer be monitored. However, you may submit a new ticket if you need further assistance in the future.

 

Best regards,

Randy T.

Intel Customer Support Technician


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