Installers failing for graphics such as the A770

[_JS_]

I recently tried to update my A770 after about a year(or maybe it was just about 6 months or so).

When I ran the installer(gfx_win_101.6653.exe) it worked as normal but then rebooted while installing drivers(initially I thought it was just the normal "cycling the monitor" that happens but it was a full reboot). In any case I proceeded to spend the next few hours trying figure out what was going on. Nothing worked(not in safe mode, not removing drivers using DDU, and many other things).

Eventually I got to the point of removing .NET drivers. I eventually got this error in the event viewer(I think I think I got it before but not sure. Maybe happened just the first time before it FUBAR'ed everything).

Description: A .NET application failed.
Application: Installer.exe
Path: c:\Temp\Installer.exe
Message: A JSON parsing exception occurred in [C:\Program Files\dotnet\shared\Microsoft.NETCore.App\8.0.10\Microsoft.NETCore.App.runtimeconfig.json], offset 0 (line 1, column 1): The document is empty.
Invalid framework config.json [C:\Program Files\dotnet\shared\Microsoft.NETCore.App\8.0.10\Microsoft.NETCore.App.runtimeconfig.json]

I removed all the .NET runtime and such and that actually the installer to get past the splash screen. I'm creating this first before I try. Then If it works I'll not reply. If it fails I will try with older drivers(which also would fail at the splash).

It likely will fail again, maybe an issue with the installer, not sure. I can, of course, extract the drivers and use device manager to update them.

[_JS_]

So it crashed again, it got further in the process. This time I did a clean installation also(likely why it got further).  This time though I can run the installer again with it locking up at the splash.

The start type of the Intel(R) Graphics Command Center Service service was changed from disabled to auto start.

The operating system started at system time ‎2025‎-‎03‎-‎30T18:36:04.500000000Z.

It seems that whatever happens between those two is where it is crashing. I'm going to try the previous versions walking back until, hopefully, something works.

[_JS_]

So I was able to get gfx_win_101.6651.exe to work.

The reason it wouldn't work before was because somehow, it seems, the .NET 8 runtime was screwing with the installers.

I have these errors in the application logs that seem to be related to intel in some way(not sure what) but I do not have any of the other errors. So it seems the latest drivers have some issues.

Error: Error running HFC disable process. Error: Error creating ISI session. Code: -1610547120

A provider, IntelMEProv, has been registered in the Windows Management Instrumentation namespace root\Intel_ME to use the LocalSystem account. This account is privileged and the provider may cause a security violation if it does not correctly impersonate user requests.

[JohnM_Intel]

Hello _JS_,

Thank you for reaching out to the community with your concern.

I apologize for the errors you encountered while updating your graphics driver. To investigate this issue further, could you please confirm where you downloaded the latest driver? If it was obtained from a third-party website, I recommend deleting that file and downloading the official Intel® Graphics Driver version 32.0.101.6653 from Intel's website.

Additionally, have you attempted a clean installation of Intel® Graphics Drivers on Windows*? If not, please follow the steps outlined in the provided link, as the issue might be related to the installation method.

Let me know if you need further assistance.

Best regards,

John Sergio M.

Intel Customer Support Technician

[JohnM_Intel]

Hello _JS_,

I hope you had the opportunity to review the information I posted. At your earliest convenience, please let me know so we can determine the best course of action to resolve this matter efficiently.

Best regards,

John Sergio M.

Intel Customer Support Technician