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Intel gpu drivers a joke or what ?

Asutosh5941
Beginner
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My laptop has i3 8145u with uhd 620 graphics
When playing valorant on the latest version driver available in intel website, I see fps drops to 40 when looking far or killing an enemy with gpu usage 50% and cpu usage 70%

I downgraded driver to 31.0.101.2125 version from manufacturer website

How I see the fps is 60 when I look far
but when I try to kill an enemy, the frames get stuck

Therefore I request Intel support to kindly provide a fix for this issue

Thank you
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3 Replies
Mike_Intel
Moderator
280 Views

Hello Asutosh5941,


Thank you for posting in Intel community Forum.


For me to further check this, please help provide the following details:


  1. What is the brand and model of your laptop?
  2. What is the driver version that you installed before rolling back?
  3. How did you update the driver?
  4. How was the temperature of the system while playing?


If you have questions, please let us know. Thank you.


Best regards,

Michael L.

Intel Customer Support Technician


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Mike_Intel
Moderator
251 Views

 

Hello Asutosh5941,

 

I hope this message finds you well. 


Were you able to check the previous post?


Please let us know if you still need assistance.

 

Best regards,

Michael L.

Intel Customer Support Technician


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Mike_Intel
Moderator
219 Views

Hello Asutosh5941,

 

I hope you are having a good day.


I am sending another follow up on the information that I requested. 

Since we have not heard back from you, I need to close this inquiry. 

If you need further assistance, please post a new question as this thread will no longer be monitored. 


Thank you and have a great day.

 

Best regards,

Michael L.

Intel Customer Support Technician


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