My onboard Intel UHD 620 is not performing as its used to be

[BeamingSubjection990]

Recently I saw some differences in my graphic card performance after my battery died. I did every step to max my performance in my GPU but nothing worked

Should I get a new battery or any other way to fix this issue?

Thanks.

[Steven_Intel]

Hello BeamingSubjection990,

Thank you for posting on the Intel® communities.

In order to better assist you, please provide the following information:

• What differences in performance have you noticed since the battery died?
• Are you using any third-party software/tool to measure the graphics performance?
• Are those differences happening when running a task in specific (playing video games, browsing, using editing software, etc.)?
• What steps have you performed to maximize your iGPU performance?

Best regards,

Steven G.

Intel Customer Support Technician.

[Steven_Intel]

Were you able to check the previous post?

Let us know if you still need assistance.

Best regards,

Steven G.

Intel Customer Support Technician.

[Steven_Intel]

Since we have not heard back from you, we will close this thread. If you need any additional information, please submit a new question, as this thread will no longer be monitored.

Best regards,

Steven G.

Intel Customer Support Technician.