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My onboard Intel UHD 620 is not performing as its used to be

BeamingSubjection990
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Recently I saw some differences in my graphic card performance after my battery died. I did every step to max my performance in my GPU but nothing worked

Should I get a new battery or any other way to fix this issue?

Thanks.

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Steven_Intel
Moderator
848 Views

Hello BeamingSubjection990,


Thank you for posting on the Intel® communities.


In order to better assist you, please provide the following information:


  • What differences in performance have you noticed since the battery died?
  • Are you using any third-party software/tool to measure the graphics performance?
  • Are those differences happening when running a task in specific (playing video games, browsing, using editing software, etc.)?
  • What steps have you performed to maximize your iGPU performance?



Best regards,


Steven G.

Intel Customer Support Technician.


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Steven_Intel
Moderator
811 Views

Were you able to check the previous post?


Let us know if you still need assistance.


Best regards,


Steven G.

Intel Customer Support Technician.



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Steven_Intel
Moderator
771 Views

Since we have not heard back from you, we will close this thread. If you need any additional information, please submit a new question, as this thread will no longer be monitored.


Best regards,


Steven G.

Intel Customer Support Technician.


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