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I have a surface book, yesterday a big update was rolled out and it has caused me some issues with connecting to my external monitor.
The monitor in question is the Lg Ultrawide 34". Basically the resolution i was using (2560x1080) is no longer showing up as an option, where a week ago it was all i am able to select now is 1920x1080. I have installed, reinstalled, updated and disabled every driver relating to displays and graphics and nothing seems to have fixed it. I know its not the hardware because as previously stated it was working totally fine less than a week ago.
My thoughts are the drivers for the surface book to display in 2560x1080 has not been updated yet?
Would really appriciate the help on this
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Have you contacted Microsoft, regarding their update? They are solely responsible for support of your surfacebook.
Doc
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Hi doc,
Im pretty confident its to do with intel as they are responsible for the drivers that run the graphics processing
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Incorrect. The OEM is responsible. You work with them, then they work with Intel.
Contact Microsoft for support.
Doc
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