Sorry, something went wrong while trying to scan.

[dsa44]

When I use DSA I get the following message ''Sorry, something went wrong while trying to scan.'' I've tried uninstalling. Clearing browser cache. Switching browsers. Please help.

[LeonWaksman · Accepted solution]

1. Download IDSA Uninstaller and uninstall the IDSA.

2.  Download the latest version of Intel® Driver & Support Assistant. and check.

Leon

[dsa44]

Problem persists. 

[dsa44]

Why did you mark it as a accepted solution? It did not work?

[Keenel]

I'm having the same problem and uninstalling, reinstalling (from Intel site) did not help. I'm using an LG Gram running Windows 11. I can't find a reason why it's not working and I'm trying to chase down a problem with my computer freezing. Any help with this Intel scan problem would be greatly appreciated.

[IngmarGuillaume]

Does not work, sorry.
None of the solution I tried work.
Whether Edge, Firefox, Chrome, Internet Explorer, ... it's always the same answer.