Support Ticket still "new" pls help

[exc0mmunicated]

Good morning from Germany and sorry for offtopic.
I need really help.
moment I cant no longer test my A770, cause my 13900KF seems to be dead.
I opened a ticket #<removed> more than 24 hours ago. Unfortunately, the status is still on "new".
Does one of the employees here have the chance to initiate it again.
That would be really nice!

Thank you

[exc0mmunicated · Accepted solution]

Hello again 😉
The ticket will now be processed further.
Many thanks for the help!

Greetings

[Jean_Intel]

Hello exc0mmunicated,

Thank you for posting on the Intel️® communities. 

We understand you have opened an internal support case with us, and we will continue to help you through that channel now. We will therefore close this community case. Please, keep in mind that this thread will no longer be monitored by Intel.

Also, don't share private information such as your personal ticket number.

Thanks for your understanding. 

Best regards

Jean O. 

Intel Customer Support Technician