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Hello ZNaee,
Thank you for submitting your question on this Intel® Community.
To better assist you, please attach the following information:
- A screenshot of the "Display" tab showing this problem.
- A DxDiag report
- Go to Start > Run or Windows Key + R.
- On the Run prompt, type "dxdiag" then click OK.
- On the DirectX Diagnostic Tool window, click on Save All Information.
- Browse to a folder, type in a filename then click Save.
- The computer model number.
Wanner G.
Intel Customer Support Technician
A Contingent Worker at Intel
- 신규로 표시
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Hello, I have the exact problem as stated in this thread, and I have the same exact processor, can you help me out?
Model number: HP Laptop 14-bs0xx
I don't know how to upload the dxdiag report.
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oh, here is the dxdiag text file. (I didn't see the attachment button on the lower left)
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Hello ZNaee,
If you need further assistance, please let us know. We will be glad to assist you.
Wanner G.
Intel Customer Support Technician
A Contingent Worker at Intel
- 신규로 표시
- 북마크
- 구독
- 소거
- RSS 피드 구독
- 강조
- 인쇄
- 부적절한 컨텐트 신고
Hello ZNaee,
We have not heard back from you, so we will close this inquiry. If you need further assistance, please post a new question.
Wanner G.
Intel Customer Support Technician
A Contingent Worker at Intel
