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22752 Discussions

is this Graphic driver error??

wusqnddl
Beginner
7,241 Views

 

I replaced the panel on my laptop.

And when I first booted it, it came out normally because the driver was not caught. However,

after the driver is caught, the screen appears strangely.

It comes out normally until the first boot screen before the window log-on display. 

i tried DDU and reinstall the driver, sfc/scannow, chkdsk and format, but the screen looks weird when the driver is installed.

intel driver is disabled in the device manager,  it comes out normal. but refresh rate is weird..

 

help me..

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9 Replies
AlHill
Super User
7,229 Views

So the Intel support engineers can have more information about your system, Download, run, and save the results of this utility as a text file:
https://downloadcenter.intel.com/download/25293/Intel-System-Support-Utility

Then ATTACH the text file using the instructions under the reply window ( Drag and drop here or browse files to attach ).

Doc (not an Intel employee or contractor)

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wusqnddl
Beginner
7,222 Views
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wusqnddl
Beginner
7,220 Views
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wusqnddl
Beginner
7,208 Views

Intel(R) Iris(R) Plus Graphics

Device not started (igfxn)

PCI\VEN_8086&DEV_8A52&SUBSYS_3A3717AA&REV_07\3&11583659&0&10 had a problem starting.

Driver Name: oem27.inf
Class GUID: {4d36e968-e325-11ce-bfc1-08002be10318}
Service: igfxn
Lower Filters:
Upper Filters:
Problem: 0x0
Problem Status: 0xC00000E5

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Stefan3D
Honored Contributor II
7,202 Views
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wusqnddl
Beginner
7,197 Views

DDU and update....

 

failed..

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Stefan3D
Honored Contributor II
7,192 Views
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wusqnddl
Beginner
7,186 Views
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AlHill
Super User
7,181 Views

Incorrectly replaced screen, or incorrect screen.

Take it to the repair shop.

Doc (not an Intel employee or contractor)

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